I enjoy working at coffee shops; it is an ideal other-office to finish a deadline, start a collaboration, prepare a report, read a chapter, or write a blog. There are a lot of times when I can accomplish more here than staying at the office. But not every day I get a dose of tranquility or that sense of accomplishment with a coffee in hand; some people just seem to miss good manners and drop “proper courtesy” in their vocabulary that I cannot simply ignore The Attitude. Have you encountered these not-so-very-nice customers?
- Talking on their mobile phones as if they are the only one in the room.
- Lounging on the store couch feeling like they are in their own bed.
- Removing their shoes and flaunting their feet! Are they assuming they are alone at home?
- Taking their time to look at the menu not minding the long queue.
- Chatting with each other in a loud voice perhaps imagining they just purchased the place!
- Owning an entire four-seater space and not planning to share despite the many crowds.
- Depriving other people a chance to charge drained phone or laptop batteries.
- Not cleaning their own mess; yes there are cleaners but throwing empty cups or setting aside used mugs won’t be much of a sweat.
- Slurping the coffee which makes me wonder if I am in a ramen house.
- Saying sorry or excuse me is not very common nowadays. There are instances when the venue can be full and we might unintentionally hit someone’s shoulder in a cramped walkway or drop someone’s stuff in a squeezed table… shall we just pretend like nothing happened?
I’m sure you have more encounters to add. But isn’t always ideal to go back to the basics and recall what we have learned in grade school? As simple as applying respect and courtesy wherever we go. Well, hope you still enjoy the fresh brew!